What date did your status expire?
Find the date on your status document and keep a copy. The official instructions and your actual document control. If the reason is unclear, write down what happened before and after the date.
What status did you have?
State whether you held visitor, student, or worker status. Gather the documents that show that status, its expiry date, and any recent applications or messages. This helps show what stage your case is at.
For related information, see work permits in Canada and temporary resident permits.
What can you do while you are out of status?
Do not assume you can keep the same activities while you are out of status. IRCC says a worker whose status has expired must stop working. The facts and current instructions matter, so check the official restoration guidance.
What should you share before you request a 15-minute call?
Use the intake to share your former status, the date, and the documents you have before you request a 15-minute call. It helps Mehdi understand what happened and what needs to be looked at next. It does not promise that restoration is available or approved.