Privacy Policy
Immigreen Consulting | Vancouver, BC
Last updated: May 2025
Introduction
Immigreen Consulting ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our immigration consulting services.
As a Regulated Canadian Immigration Consultant (RCIC), Mehdi Nafisi is bound by the Code of Professional Conduct established by the College of Immigration and Citizenship Consultants (CICC) and applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).
Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, mailing address
- Immigration-related information: citizenship, immigration status, travel history, employment history, education, family information, and other details relevant to your immigration matter
- Website usage data: pages visited, time spent on the site, browser type, and referring pages (collected through standard web analytics)
- Communication records: correspondence, consultation notes, and records of advice provided
How We Collect Information
We collect information through:
- Our website contact and intake forms
- Consultation booking requests
- Direct communication (email, phone, in-person meetings)
- Documents you provide for your immigration file
- Standard website analytics tools
How We Use Your Information
We use your personal information to:
- Provide immigration consulting services and advice
- Prepare, review, and submit immigration applications on your behalf
- Communicate with you about your immigration matter
- Respond to inquiries and consultation requests
- Comply with legal and regulatory obligations
- Maintain records as required by the CICC Code of Professional Conduct
- Improve our website and services
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:
- With your consent: when you authorize us to share information with IRCC, the IRB, or other government bodies as part of your immigration application
- Legal requirements: when required by law, regulation, legal process, or enforceable government request
- Professional obligations: as required by CICC regulatory requirements
- Service providers: with trusted service providers who assist in operating our website or conducting our business, subject to confidentiality agreements
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain client files and personal information for the period required by applicable law and professional regulations. Immigration consulting records are retained for a minimum of six years following the completion of a matter, as required by CICC regulations.
Your Rights
Under applicable privacy legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for the collection, use, or disclosure of your information (subject to legal and contractual restrictions)
- Request deletion of your information (subject to regulatory retention requirements)
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites, including government websites (IRCC, Justice Laws, CanLII) and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and collect usage data. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Immigreen Consulting
Mehdi Nafisi, RCIC-IRB
1500 West Georgia Street, Vancouver, BC
Contact Immigreen